Talent Management Principles and Advantage

 

TALENT MANAGEMENT PRINCIPLES AND ADVANTAGE

 


Talent-management practices can create the most permanent competitive advantages, new technologies and innovations can be easily replicated by competitors and generate only temporary competitive advantages (Heidrick and Struggles (2011). Sustained competitive advantage comes from talent management practices in other words, how the organization attracts, develops, retains, motivates, manages, and rewards its talent. (Heidrick and Struggles (2011) Like a machine, a business will fail to operate successfully if key elements such as processes, systems, and structure are misaligned or hindered by friction between those elements and like a machine, a business must be designed, operated, and maintained. 

These functions are performed by the talent the human capital employed by the enterprise. Indeed, talent typically is the single biggest lever for driving improvements in business performance. The collective skills of the talent employed in an organization largely comprise the organization’s core capabilities. An organization’s talent injects capabilities that are very difficult for competitors to benchmark and replicate. More than any other asset, talent provides the potential for long-term competitive advantage (Lawler, 2008).

 

TALENT MANAGEMENT AND EMPLOYEE DEVELOPMENT

Talent management includes the identification and development of all talent, especially high potential talent for future assignments, positions, or projects. An integrated talent management approach includes workforce planning, talent acquisition, professional development, performance management, retention strategies, and succession planning (Fitz-enz and Davison, 2002). It is important to global organizations because it assists the organization with the development of its employees. "Supply chain is the central nervous system of a global corporation, and the more companies globalize, the more they are going to need people who can really understand all the different sides of the business" (Reese, p. 3). By developing their employees, organizations can produce optimal results. 

According to the Institute for Corporate Productivity, in a report called Critical Human Capital Issues of 2011, the top issues identified by organizations as “ most critical” included: coping with change, knowledge retention, talent management/coaching, leadership development, performance management, innovation/creativity engagement, succession planning, measuring human capital and managing a global workforce ,“Companies around the world have made talent management a top priority, and therefore, such activities are marked by a relatively high degree of sophistication” , (Sharma, D., Borna, S. &Stearns, J. M. 2009) According to Reinecke, Spiller, and Ungerman (2007), the McKinsey global survey of purchasing executives at more than 200 companies found that organizations that utilized “best practices in talent management with purchasing employees differ from ordinary companies along three talent dimensions. The dimensions include capabilities of the purchasing units themselves, talent dimension involved the way purchasers view their roles and the aspirations they associate with those roles and high performers were more likely than the other companies to involve purchasing executives more broadly in business planning”.(Reinecke, Spiller, and Ungerman (2007)

 

PRINCIPLES OF TALENT MANAGEMENT

There are no hard and fast rules for succeeding in execution of management practices, if you ask me. What may work wonders for one organization may ruin another one! For convenience sake however there are certain principles of Talent Management that one should follow or keep in mind (Sharma, D., Borna, S. &Stearns, J. M. 2009)

Principle 1

 Avoid Mismatch Costs In planning for future manpower requirements, most of the HR professionals prepare a deep bench of candidates or manpower inventory. Many of the people who remain in this bracket start searching for other options and move when they are not raised to a certain position and profile. In such a scenario it is better to keep the bench strength low and hire from outside from time to time to fill gaps. This in no way means only to hire from outside, which leads to a skill deficit and affects the organizational culture.(Sharma, D., Borna, S. &Stearns, J. M. 2009)

 Principle 2

 Reduce the Risk of Being Wrong In manpower anticipations for future an organization can ill afford to be wrong. It’s hard to forecast talent demands for future business needs because of the uncertainty involved. It is therefore very important to attune the career plans with the business plans. A 5 year career plan looks ridiculous along with a 2 year business plan.(Sharma, D., Borna, S. &Stearns, J. M. 2009)

Principle 3

Recoup Talent Investments Developing talent internally pays in the longer run. The best way to recover investments made in talent management is to reduce upfront costs by finding alternative and cheaper talent delivery options. Organizations also require a rethink on their talent retention strategy to improve employee retention. Another way that has emerged of late in many organizations is sharing development costs with the employees. One important way to recoup talent investments is spotting the talent early, this reduces the risk. More importantly this identified lot of people needs to be given opportunities before they get it elsewhere. Chou, S. Y. (2012).

Principle 4

 Balancing Employee Interests How much authority should the employees’ haves over their own development? There are different models that have been adopted by various corporations globally, but the flipside in this is that talented employees search for options. Organizations can also make use of the internal mobility programs which are a regular feature of almost all the top organizations. , Chou, S. Y. (2012) ,(Sharma, D., Borna, S. &Stearns, J. M. 2009)

 

Talent management and competitive advantage

The major goal of every organizational strategy is to enhance the effectiveness and efficiency of the operation which could lead the organization to success. Talent Management is essential when the organizations will like to build winning teams which will be formed by talented personnel. The organization will use these kinds of teams to solve determinate problems or weaknesses in departments. For example, if there is a trouble in the Financial Department, the organization will build a team to solve this problem and they are going to solve it, because they are competent and experienced people in this field (Davis et al., 2007). 

The studies show that if the organizational strategies and technology would be complex, its key success is human factor. Therefore, managers should consider to the factors which effect on organizational success. In this regard, Lewis & Heckman (2006) identified three key streams of analyzing the effectiveness of talent management practices. A first stream refers to an analytical technique to tie talent management to financial performance; a second stream emphasizes the process of analyzing and optimizing the talent management system. (Lewis & Heckman (2006)

 

List of References 

Gara, R. (July, 2008). ‘Talent management in Egypt.’ Paper prepared for presentation at the Global Talent management Centre.

Kahinde James Sunday (2012)Talent management effect on organization performance. Journal of management research volume 4 No 2

Lockwood, N.R. (2006). ‘Talent management: Driver for organizational success’, research Quarterly, Society for Human Resource management.

London, M. , Mone, E. & Scott, J. (Winter, 2004). Performance management and assessment: methods for improved rater accuracy and employee goal. Human Resource,43( 4), p. 319-336.

Mendez & Stander (2011). Positive Organization. The role of leader Behaviour in work engagement and Retention’, South African Journal of Industrial Psychology,(37)1. thesis. Stellenbosch. University of Stellenbosch

Meyer, J.P., & Smith, C.A., (2001). HRM Practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences 14(4): p. 319-331

Sara Ballesteros R.and Inmaculada De la Fuente(2010)Talents ;the key for successful Organization. Unpublished thesis, Linnaeus School of Business &Economics ,Linnaeus University

Comments

  1. Hi Tushi, Cappelli (2008) suggested that the signs of a successful talent management strategy are that it is inclusive and that it can address and resolve any incongruity between the supply and demand of talent. He stated that too many firms have more employees than they need for available positions, or a talent shortfall, and always at the wrong times

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    1. Evidence of the limitations of organisational talent management are seen in the continued struggle by organisations with mis-matched skills supply and demand (Cappelli, 2015), overlooking possible macro-level interventions which could serve to develop talent pipelines or reconfigure organisational staffing across multiple macro talent contexts. This prevailing micro-level orientation towards a firm's talent requirements may also be reflected in the continued struggle of organizations to implement HR practices consistently globally (Morris et al., 2009). Such variance may not only be indicators of the challenges firms experience when striving to implement standardised HRM processes across national contexts, but may indeed signal important variations in across the multiple macro level talent systems in which the firm operates which necessitate global-local flexibility in implementation of talent management across the enterprise.

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  2. For organizations to develop competitive advantage through human resource processes it is very important to define strategic differentiating capabilities and then develop a process for identifying and developing the same. This empowers them to create an impact on the organizational strategy and also provide a link between talent management and strategy (Lawler, 2008). To prove that talent management can be of strategic importance to organizations, the critical relationship between the two must be proven. Talent management specially needs to be projected as a differentiating strategic capability that can offer real and substantial competitive advantage (Kapoor, 2009)

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    1. Rana and Abbasi (2013) studied the impact of talent management and employee turnover on theefficiency of the organization in Pakistan’s telecom sector. They found out that all the variablesare positively correlated and have a direct impact on each other. Nowadays, only thoseorganizations gain a competitive advantage and become successful who effectively manage theirtalented employees. Hanif and Yunfei (2013) cited that different practices related to talentmanagement play an important role for motivating and therefore retaining the talent in theorganization. Different human resource functions like recruitments, training, performancemanagement, succession planning etc. play a major role in the incorporation of effective talentmanagement practices. The successful implementation of these strategies related to talentmanagement has a tremendous positive impact on the business outcomes of any company and onthe productivity and efficiency of its employee performance as well.

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  3. There are 6 globally recognized, talent management principals which organizations can adopt for better performance as sated (Stahl et al, 2012).
    1. Align with Strategy
    2. Internal consistency
    3. Cultural Embeddedness
    4. Management Involvement
    5. Balance of global and local needs
    6. Employer branding through differentiation

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    1. The range of talent management issues facing multinational companies today is extremely broad. Companies must recruit and select talented people, develop them, manage their performance, compensate and reward them and try to retain the strongest performers. Although every organization must pay attention to each of these areas, our research convinced us that competitive advantage in talent management doesn’t just come from identifying key activities (for example, recruiting and training) and then implementing “best practices.” (Stahl et al, 2012)

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  5. Amble (2008) contends that when assessing companies applying talent management, it became apparent that their employees are more dedicated and committed to their jobs and companies, compared to other employees whose companies don’t have any talent management program. He also concluded that organizations that have a strong talent management culture also favorably impact how workers rate their pride in their organizations and willingness to recommend them as places to work at. Furthermore, Amble asserts that employees who have trust in their companies' talent management practices also have more favorable attitude toward their management. These employees believe their leaders have effectively managed the workload and that senior management have demonstrated that employees are important to the success of the company: they feel they are job secured, are satisfied with job training, and feel that evaluation is fair, thus having better feelings of personal achievement.

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  6. The HR professional can maximize the return on investment (ROI) in the development and implementation of HR practices by using the latter as a part of the talent management process. However, the amount of the return can be dictated by the amount invested in educating and effectively training managers on how to use this process. In addition, continuity and consistency become part of the process. The aforementioned particular traits are important to employees because they demonstrate interconnectedness. Over time, these same employees would begin to appreciate the system as a whole (seeing the larger picture) (Perrine, 2005, p. 6). Also, Hengst (2007, Para 4; cited in Hejase et al., 2012a) adds that having a strong “Talent Management - TM” helps employees achieve their best individual potential, concurrently helping the business respond to challenges, enter new markets, and move ahead of the competition. An organization with a talented work force can attain a public reputation of being a great place to work at; a fact which promotes faithfulness among its current employees. Talented employees will also be more involved in working for a company that values its employees and gives them chances for growth and success (p. 25).

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